A customer-supplied garment removes a purchase from the order. It does not remove the time spent inspecting, preparing, hooping, sewing, or finishing it. It can also introduce replacement exposure that differs from a shop-supplied blank.
Agree on the scope before pricing
- Garment type, quantity, and condition on arrival.
- Design version, stitch count, size, thread colors, and position.
- Proof and sample approval process.
- Whether testing is needed and who supplies a test piece.
- How the parties will handle damage, rejects, or unsuitable garments.
These are points to discuss and document. This guide does not prescribe contract terms or local legal obligations.
Represent the costs once
Set blank cost to zero if no garment cost or replacement allowance is borne by the shop. If you choose to budget a replacement allowance, include its expected value in blank cost or another direct cost, and state the assumption. Do not count the same allowance in both places.
Reject allowance increases attempted production units. It does not automatically price the full retail replacement value of a customer’s garment. Enter the costs your business actually carries.
Keep a minimum order charge
Setup time can dominate a one-piece order. HoopLedger allows a minimum pre-tax order charge. The tool takes the higher of that charge and the target-margin price, divides by quantity, and rounds the unit price up.
Leave the cost workings internal
The printable customer quote shows the agreed job description, quantity, unit price, tax if entered, and total. Your wages, machine rates, reject allowance, and profit remain out of the customer-facing sheet.